Support

Support

We provide support for verified customers according to product support coverage.

How to Request Support

1. Email us at support@aashyatech.com
2. Include your order ID and product name
3. Describe issue steps and attach screenshots/errors

Support Scope

• Installation guidance
• Bug fixes for product code
• Configuration clarification

Not Included

• Custom development beyond product scope
• Third-party hosting/server administration
• Major feature engineering requests

Response SLA

Typical first response within 24 business hours.